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Operations Manager

Operations Manager

The general responsibility of this role is managing the day-to-day operation of the project on the ground and providing support to the project General Manager. 

Specifically, this will be achieved by: 

• Providing efficient and timely management and administrative support to the General Manager in all aspects of managing the project. 

• Management of office communications and documentation, liaison with Service Providers and Authority Staff to ensure an effective level of service is maintained. 

Information

Location

A130 Essex

Reporting To

General Manager

Key Responsibilities

Key responsibilities:

 

 The key responsibilities of the Operations Manager include.

 

  • Produce necessary reports as required by the Contract
  • Manage and chair the Bi-monthly/bi-annual meetings.
  • Mange the Liaison procedures with the GM.
  • Produce and deliver the Annual Reports.
  • Produce the orders and manage AWN works, inline with GM’s instructions.
  • Manage the health and safety requirements for Proj Co. and manage the service provider to achieve compliance.
  • Manage projects as required to fulfil the Contract.
  • Ensure relevant notices are in place.
  • Coordinate the duties of the L&E contractor in conjunction with L&E Manager 
  • Programme works and coordinate activities to achieve efficient delivery.
  • Preparation of CDM documentation and complete checks on suppliers.
  • Check specifications, Contract documents and designs.
  • Manage liaison with all stakeholders.  Includes hosting the annual liaison meeting
  • Identify improvements to the network for discussion with the GM and the Board
  • Identify opportunity to improve systems.
  • Liaise with the Commercial Manager for Procurement and Quality Manager for quality processes confirmation. 
  • Be the main point of contact for all compliance matters with assistance from the GM, and Quality Director.
  • Work collaboratively with all personnel assigned to aid the A130 either with routine or handback items
  • Assist GM with any other matters as requested. 

 

Principal Responsibilities 

  • Manage day to day, business as usual.   
  • Management of the service provider, plus other contractors   
  • Making sure the Contract is compliant. 
  • Project management / contract management of a variety of size and type. 
  • Liaison with all stakeholders 
   

This job description is intended to reflect, in outline, the responsibilities of the post-holder which may change over time with the Corporate and local business needs of Vercity Group Ltd and the particular PFI contract.  It will therefore, be subject to periodic review. 

 

This job description is intended to reflect, in outline, the responsibilities of the post-holder which may change over time with the Corporate and local business needs of Vercity and the particular PFI contract. It will therefore, be subject to periodic review.

Person Specification

EXPERIENCE and KNOWLEDGE  
Essential 

  • Experience of highways maintenance minimum 5 years. 
  • Experience of contract specifications 
  • Has managed contractors in a previous role 
  • Able to inspect and identify assets on the ground. 

 

Desirable 

  •  Working within a PFI/DBFO environment.
  • Managing service providers’ performance.  
  • Knowledge of quality, environmental and health and safety standards and industry specifications. 

 

SKILLS  
  • The ability to lead on collaborative approaches, to drive improvements whilst maintaining effective relationships. 
  • Customer Relationship Management (CRM). 
  • Computer literate. 
  • Problem solving and effective prioritization. 
  • Broad Management skills, confident meeting management, ability to drive actions to effective solutions. 

 

PERSONAL ATTRIBUTES 
  • Quality and timely written and spoken communications.  
  • Able to work effectively and efficiently in a small team.  
  • Able to work flexibly from the office and home. 

 

QUALIFICATIONS 
  • IOSH or SMSTS qualification 
  • Professional Membership of appropriate institutions such as CIHT, ICE etc. 

 

Vercity believes that diversity is paramount to driving creativity, innovation and value for our clients and for our people. All applications will receive consideration for employment without regard to ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age, or social background.

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